There were many great talks at the first ever Talk UX conference, all of which triggered some thought processes regarding how we design for our users and how we show information to them. But after listening to Alberta Soranzo tell stories of death and what happens to our digital self in the afterlife and how she felt about about it, it made me think. In fact it probably made everyone in the room think about our digital selves.
Where Do You Exist?
Listing online services that don’t allow you or your loved ones to remove your account after your passing made me think of how much information about me is actually out there, and how difficult it would be to seek out all that information in accounts we’ve signed up to and have since forgotten about.
One such service is Ello, similar to Google+. It made a strong appearance but didn’t hang around for long. Many people signed up but how many still use it? How many other services have you signed up to but don’t use and have since forgotten about?
So like Alberta, if you wished to be remembered for who you were in the real world and want your entire digital self to be removed without a trace, you and your family would have a hard job removing every last trace. And that’s before you take into account whether or not you or your family are even allowed to remove the account, because if you’re not the account holder and don’t have a password for the account, some companies will refuse access, sometimes even under the presence of a court order.
One company who do offer some form of digital exorcism is surprisingly, Google. They have designed a way for you to pass on your account rights over to a trusted 3rd party; your parents, sibling or loved one, or delete your account completely upon your inevitable death which is determined by a predefined period of inactivity. Once this period has passed they assume you’re dead, how nice.
Do You Want to Live on in the Digital Afterlife?
If your answer is no, then we need to convince our information holders; social networks, blogs, all those random services you signed up to, to start designing ways to give us the choice to vanish from the digital world.
Welcome back SF writers, to the fourth episode of the Mad Inventions Series, or M.I.S. for short, a place to generate ideas for your SF stories based on our technological developments. Today we briefly look at the digital afterlife.
Although the internet has become an intrinsic part of our modern lives overall, very few people (and definitely not the youngest users) are really aware of the effects it will have on our lives … after death. Of course, I am reflecting on the immense amount of information we disseminate globally without even blinking: what will happen to it after we die?
The forty-somethings of today are a generation that grew up without internet and social media, though now they are also amongst the biggest users of it. That makes them, one hopes, much more aware of life ‘before and after the net’ and the repercussions that can have on our digital afterlife.
One of the biggest worries about young adults and the net is the ease with which they share their lives with the ‘social world’, sometimes without bothering about safety, privacy settings or reading the small print on the ‘I Agree’ forms – having said that, how many adults actually read 86 pages of terms and conditions, font size 6? As a girl I was inspired by Anne Frank keeping a diary, so I bought one, or several, with my main worry being to find a safe hiding place for the key which kept it locked! That is until I realised that those locks could be opened with a couple of dry spaghetti sticks. No wonder my mum looked at me funny. One thing is for sure, Anne couldn’t have kept a blog – how long would it have taken the soldiers to find that IP address?
Millions of pictures are uploaded every day, alongside data of all sorts. It’s such a vast and precious cargo that it’s created a new area for crime, generally defined as cyber crime. Often people are ‘downloaded’ onto the net without their permission or knowledge. Take a child for instance. Parents willfully share pictures of their newborns so their relatives and friends can see them, but what they’re effectively doing is creating a digital print for a being. I’m not pointing fingers here, just reflecting on the fact that some human beings are trusting, while others are good at taking advantage of that trust.
Anyway, say, you die; now what? If you’re a practical person you’ve probably written a will: socks to uncle Tim, beer-mat collection to that pesky drunkard Aunt Vera, etc. Your executor will see to that. But what about your digital will? Do you have a digital executor?
Many social sites allow you to authorise another user to take over, let people know funeral arrangements, or you can leave instructions to close the account after your death. Facebook is well prepared for this, and it gives you the chance to download your entire profile and save it onto your desktop. It’s easy enough to check the ‘legacy’ features of your social sites, so next time you’re chill-browsing, you can find out what provisions are in place for your favourite social sites.
Websites exist which allow you to leave messages which are only published/delivered after your death, you could call it a a death-a-gramme, I guess. One of the most comprehensive sites I have seen so far is the recent DeadSocial – I totally love the name by the way! – with easy to follow step by step guides.
Eventually, you may think, “Why bother? Once I’m dead, I’m dead. Who cares what they do with my ‘Hedgehog Shaving Contest’ pictures?” Now, that is a good question. For some people, however, it could be a matter of reputation and what kind of legacy they’re wanting to leave behind.
Writers, I call upon you. In this NaNoWriMo, what are you going to do with the concept of digital afterlife?
In August 2013, when I started writing Tijaran Tales: Tijara’s Heart, I made one of my characters create a new model of space-coffins. These items are highly customisable, a true repository of memories for their occupants. They also carry the ‘death mail‘ feature, which is essentially a video recording by the deceased and covering whatever they wish to share. Obviously, since these coffins are released into space, a death mail comes in handy if said abode is intercepted, boarded (picture that!) or highjacked, as they allow you to introduce yourself, as well as being a bit of a (dead) diplomat for your planet.
To you now:
Unexpectedly, you have been made the kjdigital executor for a friend you thought you knew well. What kind of surprises has she/he left for you?
You have illegal access to a friend’s digital trove. What is it and what do you do with it?
Try to explore the issue from a ‘criminal’ perspective.
If you lived way in the future, where do you see the development of this technology going?
Right, that should get you thinking. Happy writing!
Are you prepared for your digital afterlife? It’s a more important question than you might think. End of life planning used to be all about “things”. The most important decisions that we needed to make were how to organize our funeral, what to do with our assets and how to prevent legal issues after our passing. Today, much of our life is spent online and, as a result, some of our most important assets are digital. Our photos are digital, our social connections are maintained through Facebook and our email accounts maintain a written record of our lives “in the cloud”. So, this raises an important question: what happens to our online “self” after we die?
If this still seems like a trivial question, think about the following scenarios. What would you like to have happen to your Facebook account after you die? Would it give your family comfort to be able to see a record of your life online? Or, would this cause them emotional pain? Would you like your family to be able to access your email accounts? All of us have secrets. Would you be prepared for your family to know all of yours? If so, who should have access? What about your digital pictures? Would you like your family to have access to them?
It might surprise you to know that not all companies handle this process the same way. Facebook recently added an option for family members to request the creation of a “memorial page” from your personal Facebook page. Some email providers routinely grant access to the accounts of deceased family members, while others make the process extremely difficult. It’s best to be prepared. Even taking the simple step of preparing a list of accounts and passwords that you want your family to have can reduce a great deal of stress.
Here are a few reasons that you should start thinking about your digital afterlife – and several services that can help to manage the process.
Reduce Stress for Your Loved Ones
Losing a family member or close friend is emotionally draining on so many levels. As a result, anything that we can do to simplify the process of managing our “after life” affairs before we pass away is valuable. Planning for your digital afterlife makes your family’s life easier. For example, there are plenty of legitimate reasons that your family members might need to have access to your email accounts after you pass away. Making your wishes known and providing access details can simplify this process and allow your loved ones to focus on celebrating your life.
Manage Your Legacy
Planning for your digital afterlife gives you the opportunity to say your last words on your own terms. For example, you might write instructions in your will that a certain message should be posted to Facebook and your other social media accounts if you pass away. Is there a final message that you would like to give the world? Are there photos that you would like to share with your friends? Planning for your digital afterlife can give you peace of mind that, no matter what happens, your loved ones will know how you feel.
Too often, after a person dies, their Facebook page becomes a “vandalized, untended grave.” Knowing that no-one is watching, hackers are more than happy to take over your account and make it their own personal message board. Planning for your digital afterlife and making sure that the right members of your family have access is the best protection against this.
If you are convinced that managing your digital afterlife is important, here are a few simple steps that you can take today.
Specify What to Do with Your Accounts
Would you like your friends and family to be able to post messages on your Facebook page after you die? Or, would you prefer that your Facebook account is completely deleted? Would you like all of your email accounts to be deleted? Are there specific emails that you would like someone to send on your behalf? The best option is to spell out explicitly in your will what you would like to have happen to your digital assets and social media accounts.
Decide Who to Send Messages to
Death is tragic on many levels. But, one of the most frustrating things about it is its unpredictability. What would you tell your friends and family if you knew that you were going to die tomorrow? Are there apologies that you would make? Who would you say thank you to? Is there anyone that you never had the opportunity to tell how much of an impact they made in your life?
Whether you want to send a single message to your entire family or you have specific messages to send to individuals, planning for your digital afterlife can help to ensure that your final thoughts do not disappear quietly into the night.
Thomas Edison once thought that his newly invented phonograph machine would be used to record the last words of dying people – perhaps email will be the ultimate repository of our final thoughts and wishes.
Consider Creating a Video or Photo Album of Legacy Pictures
Another option for sharing your thoughts with your friends and family after you pass away is to create a video or photo album. I once knew someone who was diagnosed with cancer, shortly after the birth of their first child. They decided to create a series of 18 videos, to be opened one per year by his son. Of course, the ultimate decision regarding whether to watch the video will rest with the living, but, at least he had the peace of mind that came from knowing that he would be a part of his son’s life.
Even if your situation is not quite as extreme, you could create a photo album with your favorite memories, to be shared if you pass away. Or, you could record a funny video to help your loved ones remember you full of life and smiling.
Involve the Right Professionals
Planning for your digital afterlife should be a standard part of creating your will and managing your estate. Lawyers are starting to realize the importance of this aspect of estate planning and are including it in their services. If you have not already considered this in your will, take the time to talk with your lawyer to see what they recommend. If you feel uncomfortable giving your passwords and other digital information to a family member, you can also rely on a professional to manage this process for you.
Some people might find it creepy to think about what will happen to their social media accounts after they die. Personally, I find it comforting to know that my legacy will be managed in the way that I want. After all, social media is part of who we are. Our digital connections represent real relationships. Perhaps social media will have an unexpected and lasting purpose. Maybe it will become a permanent home for our fondest memories.
What do you think? Have you considered the profound implications of your digital afterlife? What do you want to have done with your Facebook account after you’re dead? Please join the discussion and “like” and share this article to keep the conversation going.
Watch this video with Jennifer Cairns, founder of eGurus Technology Tutors, in which she covers the issues of Internet safety and privacy, including how to stay safe online.
Most people know they need to have a will, and that it’s a good idea to pre-plan their funerals and make other arrangements because one day, every one of us will die.
But there’s another aspect of planning that needs attention also — your online life — the Federal Trade Commission said Friday
All the digital files, photos, posts and other accounts you leave behind might cause a lot of inconvenience – even fraud or identity theft – for your loved ones to clean up.
Do you really want your Facebook account to outlive you? What will happen with access to your online bank accounts?
Here are a few tips from the FTC to figure out a plan for your online life after death.
Count your accounts. Make an inventory of your digital life, including accounts for email, social media, blogging, gaming, and cloud storage. Set up a spreadsheet or other file to keep track of each site’s name, URL, your user name, password, your wishes for each, and other information that might be necessary for access. Some of your accounts may involve money – either real-world or online currencies – and may require additional attention. Don’t attach your inventory to your will which becomes a public document after your death.
Get in the know – now. Many accounts will let you make arrangements now or name someone to manage the account after your death. Research your options.
Who can help? You might want to name a digital executor to handle all these tasks after your death, preferably someone who has experience with online accounts and will understand how to carry out your instructions – or make decisions about issues that you might not have foreseen. You can select a friend or family member to be your digital executor or you can hire a third-party service to help you.
Search “online life after death” or “digital” and “afterlife” or “legacy” or “executor” to learn more.
There is a digital footprint we leave behind that includes our email accounts, blog posts and social media. The longer we live on the Internet as a society, our every word and action online builds a legacy of the person we are — and in death, the person we were.
Our online accounts hold a lot of items of sentimental value. Important documents are now stored in our emails, and photographs that were in a shoe box, are now stored on our Facebook, Twitter and Instagram accounts. Before our day inevitably comes, a plan for our ever growing digital legacy needs to be in place.
Your Twitter afterlife
Twitter offers verified family members the ability to deactivate accounts of deceased loved ones after they have provided a formal request with identification and copy of the death certificate but they will not provide account access to anyone.
After six months of inactivity, Twitter can decide whether to permanently remove accounts due to prolonged inactivity. Twitter now provides a link on your account settings page to request an archive of your account and Twitter will send you a link with the backup of all of your tweets.
Your Facebook afterlife
Facebook is continually working on ways to deal with those who have passed on by adding a memorializing option and family access features to accounts. When accounts are memorialized, the word “Remembering” is shown next to the person’s name on their profile.
Until last year, Facebook only allowed basic memorialized accounts but would not allow the deceased’s family members manage the pages. After many grieving families requested more support and access, Facebook created a “Legacy Contact” option to allow users to choose who can care for their account after they pass. The “Legacy Contact” can now memorialize the account, respond to friend requests, write posts and update profile photos.
Facebook users can preemptively choose the option to have Facebook delete their account in the circumstance they die. While Facebook allows relatives to memorialize the account, they can only see information that the deceased had previously chosen to share with the Legacy Contact.
If you’re worried about the family possibly losing access to photos and other Facebook information, it’s a good idea to use Facebook’s backup feature by clicking on “Download a copy of your Facebook data.”
Policies of other online accounts
Gmail and YouTube will allow email accounts accessed only if the family members meet requirements but users can plan ahead by telling Gmail who they would like to have access to their information by setting up the “Inactive Account Manager” for the account.
Instagram will not give access to accounts but they will memorialize the account if a family member provides proof of death via a link to an obituary or news article about the death.
While sorting out the affairs, it is best to not wait too long before figuring out one’s digital real estate. Leaving a password book and digital estate plan with your will in your safe deposit box or home safe could save your family a lot of headaches.
Online grieving and giving
Sadly, social media gives friends a false sense of initiative by expressing words of remorse on social media pages but often they don’t take a step further to genuinely help the family.
“Hash tagging #stophunger is just not the same as, like my church St. Peter’s in Olney, doing many activities to actually put food on the tables of poor families. It’s great to send a consoling thought or letting someone know you are praying for them, but to actually seeing if they need a meal or help with something is entirely different,” psychologist Dr. Richard Lanham, Jr. told LifeZette.
Dr. Lanham believes that helping friends with the grieving process requires more than a Facebook “like” but actively “asking to set up a time to come over” or inviting them out.
Alternatively, social media can help healing by creating a community of action through helping spread the word about funeral details and how friends can help support the family.
When beloved radio host Austin Hill passed away in 2015, his family setup a college fund on YouCaring.com for his high school senior son. Fans of his show shared the site on social media and raised thousands of dollars for the family.
Another example of social media helping a family in need was when journalist and young mother Mary Katharine Ham lost her husband in a tragic accident. Social media fans pressed their friends to help raise thousands of dollars to help her daughter and unborn child on GoFundMe.
Planning For The Unthinkable
If you don’t plan how to hand over your digital estate, it could leave your mourning spouse or family unsure what to do or even how to get into all of your internet and social media accounts. Now is the time to plan the digital inheritance of your online presence.